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  • Yeah I hate this too - one of my clients regularly supplies images as HEIC files and they are always crappy to work with. Plus the images just seem much lower quality, which is a problem when they are being used for professional purposes.

    • It’s your imagination.

      • Maybe they're doing something else to their files then, but seriously they are grainy as hell.

        • It might be something wrong with the camera or phone they used, but the format is solid.

          • Maybe, although it's multiple people, so seems like it wouldn't be a camera fault.

            Possibly it's how they are getting to me - I don't get them directly, they come to via someone else, and I think the someone else may be getting them via WhatsApp (which I don't use).

            So in fact it's maybe the compression from WA, rather than an issue with HEIC? I should have thought of that before!

            • I’m sure you don’t need telling, but just in case, I would check the meta data to see when the last time the file was edited. If it matches when they sent it to you, that’s the cause.

112 comments