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Plex now want to SELL your personal data

Text:

I consent to Plex to: (i) sell certain personal information (hashed emails, advertising identifiers) to third-parties for advertising and marketing purposes; and (ii) store and/or access certain personal information (advertising identifiers, IP address, content being watched) on my device(s) and share that information with Plex’s advertising partners. This data is used to deliver personalised ads and content, ad and content measurement, audience insights and product development. Your consent applies to all devices on which you have Plex installed. You can withdraw your consent at any time in Account Settings or using this page.

Soure: https://www.plex.tv/vendors/ (Might have to clear cache)

Can also read about the changes here: https://www.plex.tv/about/privacy-legal/

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  • Man, you're really itching to talk shop about specifics and complexities and it really isn't about that.

    The guy said "why does anybody still consider Plex" about the slightly misleading privacy policy excerpt and a bunch of us pointed out UX and accessibility are reasons. This entire tangent spawns from me claiming I had technical issues on top of the UX stuff and you being super excited to assume it's a skill issue and maybe get to troubleshoot a bit.

    Except it wasn't, I'm not particularly interested and the technical issues weren't even the primary reason I moved to something else.

    For what it's worth, I barely remember what the setup was when I messed around with Jellyfin because I move things around a bunch and despite this conversation suddenly hinging on it, I didn't think much of it beyond "oh, this sucks, I guess I'll just do Plex instead". It was almost certainly not Plex and Jellyfin running simultaneously on two containers sharing resources, though. I have way too many loose computers bouncing around the house for this not to have been some test run natively installing it on whatever I had lying around, which is also why the Plex server I have now has been on three different machines since then (and is still running natively because why the hell not, being adamant that everything needs to be on some overdone docker setup is just nerds being nerds).

    Look, I respect your hobbies, but I reserve the right to find you extremely annoying when you try to patronize people who are actually trying to get shit done just because you're excited at the opportunity to exlpain the difference between a bind and a volume at someone whether they need the explanation or not. The reality of it is if you want to be nerdy and all hobbyist about having a home server (I fully reject the term "lab") that rabbit hole goes deep. You have tons of runway to go nuts about dedicated server hardware and networking software while letting people who just kinda want to be able to open their media without having to plug in a physical drive do their thing.

    Jellyfin doesn't HAVE to be complicated. It's not good that it is. All this tier of software that does useful stuff to replace corporate subscription crap doesn't need to be any harder to use and maintain than your average Windows application. Everybody would benefit from a concerted effort to take the faff out of it. And I pinky promise that you'll still have a lifelong hobby if and when that happens.

    • You're free to find me annoying, I wouldn't try to deny that anyway.

      You pointed to a 'technical issue', and i've been pretty upfront about why that isn't necessarily a problem with the software and more likely a user error. You're free to not use jellyfin for whatever reason you want but I don't think it's accurate to portray that as an issue with the software. Sorry if you disagree.

      I haven't seen any issues with UX design personally, and honestly I haven't seen anyone making a detailed case here about it, but if all you need is "to be able to open your media without having to plug in a physical drive do your thing" I don't see anything wrong with jellyfin. Maybe if you really really like your google SSO and can't figure out how to implement that yourself, great. Use plex, go nuts.

      • I'm very confused about why you'd assume user error is more likely, given the setup.

        But to your other question, if it WAS user error, then it's Jellyfin's fault. Why should it be possible for the user to erroneously set the software so that scanning a library would grind the whole thing to a halt? I mean, it wasn't user error, but in what world is allowing the user to set up a simple library scrape in a way that breaks the functionality of the entire thing an acceptable implementation? A bug I can understand, but that's just bad.

        Also just bad, from my recollection, Jellyfin's interface to add live TV channels, its overcustomizable tools for skinning (which are needed because the base skin is pretty plain), the convoluted requirements for remote access, the overly strict library parsing paired with the default choice being to keep data stored within the library (for portability, I suppose? It's ugly and annoying and messy). I briefly tried to get books working on it before giving up and that also sucked, but it was a while ago and I forget the details.

        You can get as condescending as you want, but those are all major UX blockers for key use cases. Google's SSO is the least of it, but I guess it's an easy deflection if you don't want to acknowledge any usability gaps at all despite all evidence.

        And don't get me wrong, I get that Jellyfin is free software and Plex will charge you and advertisers at any opportunity because it is not. But ultimately I use the software that works. I may prefer a free alternative, because who doesn't, but that's not a get out of jail free card. Particularly when the choice isn't just for myself.

        • Why should it be possible for the user to erroneously set the software so that scanning a library would grind the whole thing to a halt?

          You've been extremely vague about what the actual issue was, and the details you HAVE given are often contradictory. I'm getting so tired of this cat and mouse game. Fine, yea. Maybe they should have anticipated your specific use case, and everyone else just got lucky with their config not causing the issue you're so sure is their fault.

          Jellyfin’s interface to add live TV channels

          It isn't designed for that but nice of them to enable you to do it anyway

          its overcustomizable tools for skinning (which are needed because the base skin is pretty plain)

          This is an outdated complaint, but also fuck them for giving you the option to customize the look, I guess?

          the convoluted requirements for remote access

          That's just what remote hosting entails, bud. Nice of plex to hand hold you through the process but it comes at the cost of privacy. It's easy enough to access via VPN though, or I guess you can expose your home network but doing that without knowing what you're doing puts you and all your data at risk. Idk how you're accessing any of your other services though.

          the overly strict library parsing paired with the default choice being to keep data stored within the library

          I have no idea what this means but I suspect it's an outdated gripe. Setting up library scans is as straightforward as plex, or at least it is now.

          I briefly tried to get books working on it

          It's not designed for that but good of them to make it so you could do that anyway

          You can get as condescending as you want, but those are all major UX blockers for key use cases

          Lmao, what?! Weren't you just telling me some people just want something that lets them stream their media to their tv without a hard drive plugged in? And now using it for ebooks is a 'basic UX block'? GTFO lmao

          • I've been vague about the details because you are digging your heels into an argument about a one week test run I did a while ago on a piece of software that didn't do what I wanted. "My use case" was "go in there and scrape my video library" on a default install.

            The reason I even tried to plug in live IPTV, by the way, is that people made a big deal of Plex's obsession pushing for it, since they plug it in by default and have their own default list of channels pre-baked. Even if I don't use it much on Plex, and I really don't, it was an interesting test case for how the two pieces of software handle their extra options. For all the crap Plex got for trying to become Netflix, and I do agree it's a fool's errand, it was a depressing reminder of how commercial software and OSS often handle UX differently.

            Oh, and if the implication is that Jellyfin got itself a better default skin, then good for them, but I saw the interface not that long ago and it still looked pretty grim. And yeah, screw them for letting me customize it. That's bad. Entirely reskinning software is a bad feature that adds next to nothing but complexity if you have good designers make a good UI in the first place. It's fine to have as an extra, but it should either be very well packaged or waaaay out of the way for power users. The average user shouldn't have to think about it. Turning on dark mode, maybe, and even that would be a disappointing omission of a "take system setting" option as a default. UX IS important.

            And no, I refuse to concede that self-hosting entails annoying, convoluted setups. There are multiple commercial solutions to this that are different degrees of "better than nothing". At ground level plenty of routers or self-hosted products will one-click set up a VPN for you, which is not great but at least works around the issue. On the other end it's a remote service provider managing your remote access and then yeah, there's data form you leaking elsewhere, but that as an option is at least useful. It's not just pure corpo closed source like Plex, either. Home Assistant's for-profit arm will gladly take your subscription money and handle remote access for you. Whether you trust them more or less than Google (or not at all and want to set up yourself) is up to you.

            Also, again, I checked this a while ago, but given how many other people are up and down this thread claiming (and not being disputed) that Jellyfin is still less fire-and-forget for parsing, I don't know how "outdated" that is. You should ping the two separate people who recommended third party software to scrub media libraries so they'd work with Kodi/Jellyfin and explain to them that this is now entirely unnecessary.

            And I didn't say that ebooks were "a basic UX block" (although it sucking did make me go for a Plex/Komga setup, not a Plex/Jellyfin setup, so... I guess it is on that front). I gave you a list. I'm not going back to Jellyfin just to verify that you're obviously wrong about it all having been perfectly fixed up to Plex's standards, because I'm pretty sure the bunch of people saying the opposite all over this thread aren't making it up.

            UX matters. Jellyfin's UX is much, much worse than Plex's. I wish it wasn't, but it was bad enough when I tried it to push me away and a whole bunch of people here are claiming the same thing. Being delusional about the quality of the implementation doesn't make it better.

            • a one week test run I did a while ago on a piece of software that didn’t do what I wanted.

              Ok, well then why the fuck are you insisting that it's evidence of poor software design? Are you really bitching about it slugging your system without even looking at what the default settings were, let alone looking to see if they were appropriate for your setup? Like jesus christ, you can't even play a typical PC game without tweeking your video settings these days, and yet somehow a self-hosted open-source app is supposed to just guess what your setup is?

              I’m not going back to Jellyfin just to verify that you’re obviously wrong about it all having been perfectly fixed up to Plex’s standards

              yea, lowkey fuck plex standards. I'd sooner use a cheese grater as a razor than go back to that POS

              • Why do you think I didn't look at what the default settings were? I mean, I told you a bunch of times I went as far as getting into bug reports mentioning similar symptoms, you think I just didn't click the checkmark for "don't turn your computer into a doorstop"?

                I didn't change any defaults I didn't need to and I didn't have a complicated task for it (and let's be honest, if I did you'd be here telling me that it's user error for trying to make it do complicated things). That doesn't mean I didn't set it up.

                But yes, absolutely, a self-hosted open source app is supposed to guess what my setup is. At least as much as its paid competitor. Because that's my entire point, UX matters and being open source is no excuse for your UX sucking, people are just going to use whatever works best. All the well intentioned whining about security and independence in the world won't beat UX. So if you want more OSS get OSS devs to focus on usability.

                But hey, I do appreciate the honesty of admitting this defense of Jellyfin's UX is not about Jellyfin's UX being as good as Plex's, it's an ideological argument independent from UX.

                Which is fine, I share your goals. I want Jellyfin to be bigger than Plex.

                But for that it needs to be as good as Plex. Or better. And it isn't.

683 comments