Yeah. Which I'm sure is what they're officially selling. That's fair. Long term, walking robots are likely only going to succeed thanks to learning algorithms.
I find it suspicious that this company is touting their AI enhancement while admitting their product can't be trusted to navigate an apartment alone.
Personally, I would select homes with simple layouts, before conceding to constant monitoring, if I could. But I couldn't do that if my mix of math and AI was outright bad, and it couldn't handle it...
To me, this smells like over-promising and hoping new AI algorithms outpace their promises.
And having a remote operator just looks like a lot like a classic mechanical turk scam.