Klarna CEO says AI helped company shrink workforce by 40%
Klarna CEO says AI helped company shrink workforce by 40%
3 comments
-
-
They're already rolling it at least partially back after some problems:
https://futurism.com/klarna-openai-humans-ai-back https://www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service
https://www.fastcompany.com/91332763/going-ai-first-appears-to-be-backfiring-on-klarna-and-duolingo
-
Good! I don't know how anyone thinks that AI can 100 percent replace all workers. Yes, it can reduce need for some workers, and some tasks. But these stupid CEO's that think you can just fire everyone and AI will do it, haven't actually used AI. lol
-
Which is why we need unions! Union! Union!