7d ago

large USB storage devices don't work since Debian 13 update

Edit: I've now tested in other OSes and had the same issue. So it's probably just a poorly timed hardware issue.

Since I updated my desktop to Debian 13, my external SSDs (Over 1TB) are only detected by gnome-disks as "no media". They also bring down my other USB drives if I leave the unrecognised SSDs plugged in while trying to make other transfers. All these drives work in Debian 12 on my laptop.

I've checked dmesg for my external SSD:

1801.737164 usb 1-4: new high-speed USB device number 7 using xhci_hcd

1801.909543 usb 1-4: New USB device found, idVendor=152d, idProduct=0580, bcdDevice= 2.14

1801.909549 usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3

1801.909551 usb 1-4: Product: PX10

1801.909552 usb 1-4: Manufacturer: SP

1801.909554 usb 1-4: SerialNumber: 2405185321200000000D

1801.946647 scsi host41: uas

1801.947031 scsi 41:0:0:0: Direct-Access SP PX10 0214 PQ: 0 ANSI: 6

1801.949657 sd 41:0:0:0: Attached scsi generic sg7 type 0

1803.041153 usb 2-3: USB disconnect, device number 2

1813.106975 sd 41:0:0:0: sdg Unit Not Ready

1813.106981 sd 41:0:0:0: sdg Sense Key : Hardware Error current

1813.106984 sd 41:0:0:0: sdg ASC=0x44 <>ASCQ=0x81

1813.107229 sd 41:0:0:0: sdg Read Capacity(16) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_OK

1813.107232 sd 41:0:0:0: sdg Sense Key : Hardware Error current

1813.107235 sd 41:0:0:0: sdg ASC=0x44 <>ASCQ=0x81

1813.107549 sd 41:0:0:0: sdg Read Capacity(10) failed: Result: hostbyte=DID_OK driverbyte=DRIVER_OK

1813.107552 sd 41:0:0:0: sdg Sense Key : Hardware Error current

1813.107555 sd 41:0:0:0: sdg ASC=0x44 <>ASCQ=0x81

1813.107631 sd 41:0:0:0: sdg 0 512-byte logical blocks: (0 B/0 B)

1813.107634 sd 41:0:0:0: sdg 0-byte physical blocks

1813.107872 sd 41:0:0:0: sdg Test WP failed, assume Write Enabled

1813.107952 sd 41:0:0:0: sdg Asking for cache data failed

1813.107955 sd 41:0:0:0: sdg Assuming drive cache: write through

1813.108195 sd 41:0:0:0: sdg Preferred minimum I/O size 4096 bytes not a multiple of physical block size (0 bytes)

1813.108198 sd 41:0:0:0: sdg Optimal transfer size 33553920 bytes not a multiple of physical block size (0 bytes)

1813.108560 sd 41:0:0:0: sdg Attached SCSI disk

I'd assume the issue is corruption in my SSD, but it's happening with two different drives.

6 comments

can you check lsblk command output, while the device is plugged in? does it show up there?
If it does, try to use the mount command to mount it from the terminal manually.
I’d assume the issue is corruption in my SSD, but it’s happening with two different drives.
Based on the error it doesn't sound like corruption on the SSD itself, rather it's an issue with the USB storage chassis that the SSD is inside of. Or maybe an issue with the USB cable if there is one. But that doesn't explain why it was working fine pre-upgrade :/
Are your USB drives all the same make/model? I'm wondering if maybe they're using the same chipset and maybe it doesn't play nice with Debian 13 for whatever reason.
For what it's worth I have a Terramaster USB chassis with a 14 TB SATA drive inside it, it seems to work fine on a fresh install of Debian 13.
- OP specified over 1TB. OP does that mean that a drive under 1TB works fine?
  
  I had written half the post before I got the idea that the large SSDs were causing my smaller USBs to fail too. Unfortunately that doesn't seem to be the case. Further testing indicates that my 128GB USB drive doesn't work, but a 32 GB one with Ventoy does work.
  It doesn't appear to be a specific chipset as when the drives show up in gnome-disks I can see the chipset. The two that I just tested are Realtek and Phison.