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Spectrum Mobile makes offers that they won't honor. Phone trade-ins through Assurant are a bait-and-switch scam. AMA

I sent in two phones for an offered $1600 total promotional bill credits.

One phone rejected, for the reason: "won't power on". I videoed myself opening the box on the returned phone, pressing the power button, and turning the phone on, booting into Pixel setup.

The other, Spectrum is trying to give me $200 credit for.

I spent hours on the phone with support from both of these scam companies. Do not deal with either of them, you have been warned.

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