I get that too drom Bard sometimes, but it is for specific queries. I think the key is working on the prompt until it gets it. Sometimes you need to start over with a new chat.
Bing does not work like ChatGPT despite having the same base, even in creative mode. No idea why. However I like creative mode when I don't just dont want to see links embedded. I also love taking advantage of free Dall-E.
Bard is great for anything that can be put into a list or chart, like comparisons. Literally put in a chart.
I am dissapointed in that I have not been able to get a single mathematic equation produced (like famous ones), but I know they can?
If you get the chance and willing to download a full ass browser, Opera has Aria, which is like the cleanest version of ChatGPT I have seen. Just the formatted answers with hyperlinks are worth it. It is good. It is hard to explain, but Aria mostly just works. It is closer to Bard in responses, and does what you want out of Bing without messing with convo styles.
Whatever prompts that Bing put for the convo style may be messing with the results.
All things said, I switch between them often, depending on my needs. It takes some time but I have built my intuition of which one will give the best response for the prompt, but I often just search the prompt in all of them.
Anyways, I hope you find more success using them!