I can forgive them for Mali because she was an orphan given as a gift a long time ago and was too old to move already. But asking for a replacement elephant is inexcusable.
Obesity has been her problem for decades, so not surprised that she died of heart issues. Idk why she was obese, though. Ino-overfeed ba siya? Not enough space to burn those calories? Kinda shit job by our vets there, although nothing personal kasi I know they loved her dearly.