1 yr. ago • 97%

3rd party apps having issues since the attack?

Since some instances were compromised earlier I've been able to access the desktop and mobile sites (just had to log in again) but can't get third party apps to work. Jerboa seems confused whether I'm logged in or not, some pages work and others give a 'not logged in' error - I don't see any option to log out or remove account from the app? Liftoff not working at all, I tried removing and re-linking my account but it's hanging when I try to sign in. Are the apps down for everyone just now, or is there something I can do to fix it?

PS. if anyone knows how to avoid Firefox crashing when using it to view Lemmy as a webapp (is that the right term??) please enlighten me because it crashes whenever I lock my phone or tab over to another app.

PPS. I hope it's okay to ask these kind of support questions here, if there's a dedicated tech support community please point me in the right direction, thanks!

23 comments

Due to the attack, some admins logged out everyone's account for security. This also means you'd be logged out of third-party apps, but the apps may not respond properly.

You can try to log out of the account on the third party app and relogin, see if that fixes the issue

45
- and if you get the funny "you need to be logged in to logout" message -> delete app data in your phones app settings. did the trick for me.
  
  20
  
  This is what I had to do. Shout out to you and the guy above you. Thanks!
  
  3
- This is the answer. Had to logout of Jerboa and login again. Problem solved.
  
  6
- This is the answer. Had to logout of Jerboa and login again. Problem solved.
  
  1
From Liftoff I have to erase the account and login again. Except for that I didn't see more issue.

16
Had some issues with Jerboa as well this morning. I cleared all the app data/cache, logged back in and it worked again.

7
I had problems as well on wef wef. Had to reinstall + reset password then it got working again.

7
Thanks for the advice everyone. Cleared app data for Jerboa (and uh, found the login button.. /facepalm) and that fixed it. Liftoff I had to totally reinstall but now seems to be working fine \(･◡･)/

5
- Adding new user with same name/password/instance was enough for me, account wasn't even doubled.
  
  4
- For me Liftoff worked fine just removing the account and re-adding it.
  
  2
I’m not able to get push notifications from Memmy anymore, just a loading thing and I have to force close 😔 something to do with what happened?

Edit: all fixed now with latest update from App Store 🙏

4
- With Memmy, went to account info and just hit save with my login info still there and the app works fine now.
  
  8
  
  Tried but still get this have to force restart and I’ve cleared cache and tried reinstalling lol
  
  Edit: all fixed now with latest update from App Store 🙏
  
  1
  
  This worked for me too.
  
  1
I cleaned cache and data from Jerboa and logged in. Had to re-do my settings but it works fine now.

4
I'm using connect on android without issues.

3
Sounds like they didn't test what happens with their apps when token is reset on server 🤔 should be reported to the apps devs. Thankfully with lemmy this is easier to fix than with proprietary services because you can self-host it and check various edge cases.

3
I don't have an answer but I also have the issue of the Lemmy PWA crashing Firefox. It started with 0.18.0.

3
Yep, weird login problems with jerboa and connect

2

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