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Locked out of account due to 2FA

My main account is requesting a 2FA token upon login. I enabled 2FA authentication, but was never able to complete the process due to loading/response/timeout issues with lemmy.world.

There doesn't appear to be any way to disable 2FA or recover my account. Any help would be greatly appreciated. Thank you.

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6 comments

  • I'm having the same issue on my main account.

    2

  • I had the same problem and was able to get around the lockout by simply clicking the “forgot password” link on the login page and resetting my password via the email link. After that, I immediately went into my account settings and removed 2FA. I honestly can’t believe it worked.

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    • If this doesn't solve it please send an email to info@mastodon.world so a support ticket is created.

      1

    • Was not able to get this to work yesterday, currently waiting to hear back from the support email.

      Posting this from a back up account.

      1
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