Up to 30% of Apple Vision Pro Returns Are Because Users Don't Get It, Analyst Says

1% of the headsets are returned. 30% of those returns (0.3% of the overall headsets) are because the user couldn’t figure it out.

This is clickbait.

I didn't even have to spend $3,500 to not get it!

I knew a lot of people who returned the first iPhone because they “didn’t get it”. Sometimes new tech takes a while to catch on.

Why are devices like this called "Pro"? Are there people making their living as goggle-laden douche nozzles?

Seems like a decent chunk of apple users are just idiots. Not because they don't want the AR, but because the reason is because they couldn't figure it out.

If your users don't get what you're trying to do, maybe try to do something better?

As far as I can tell this is a really nice and well built headset, with a great screen, but it doesn't actually do what all the other VR headsets do: Play VR games. Telling that even people already used to forking over large sums to Apple aren't really interested in paying $3500 to arrange iPhone apps around their living room.

From one video i watched about the apple vision pro, it looked like it had some really cool features

Could you replicate every single one of those features with a google cardboard? I think so, but the extra $34999 is worth it for the apple branding

This is the best summary I could come up with:

Tech bros were vocal with stories about why they were returning their Apple Vision Pros earlier in February.

However, Apple analyst Ming-Chi Kuo found that nearly a third of returns were because users couldn’t figure out how to set up the $3,500 newfangled technology.

“It is noteworthy that about 20–30% of users who return their products do so because they do not know how to set up Vision Pro,” said Kuo in a translated analyst note on Wednesday.

Kuo’s investigation finds that just 1% of Vision Pro owners returned their headsets, which is fairly standard, and less frequent than lengthy essays on social media would have you believe.

Apple’s products are renowned for their intuitive user interfaces, like the iPhone and Mac, but it seems the Vision Pro might be missing the mark in this respect.

Apple is expected to sell more Vision Pros this year than the company original forecasted, according to Kuo, though it still appears to be a niche market.

The original article contains 409 words, the summary contains 163 words. Saved 60%. I'm a bot and I'm open source!

(Setting aside how much I hate Apple for the moment)

A lot of these VR and mixed reality things are much neater in theory than in practice. I have tried the whole virtual-desktop-in-VR thing before and it just isn't really much more productive unless maybe you are really pressed for space. You can just get another monitor, not have to wear a giant gizmo on your head and be able to drink your coffee while you work without issue.

What’s not to get about Face Monitor? If looking at a screen is good then obviously looking at it all the time is more good.

I thought it would be more with all the wannabe influencers making YouTube review videos.

And what about the broken glass?

Makes sense to me. Sounds weird but some people don't have the ability to think in 3D. My wife is one such person. For example she can't combine in her head her actual spatial position and surroundings with Google Maps, so she can't use it. Same with those 3D rotation IQ test types of puzzles. I'm sure she wouldn't be able to use spatial computing.

If the user can't figure it out you built it wrong

I see iPhones as hand holders so makes sense older parents bought them and introduced their kids to them. Which again, are being held by the hand on what they can use and not use.

They can't figure out new technology. I'm able to use an iPhone even though I've never had one but opposite can't be said about people using my android. It's weird.

I mean this is just like with all VR headsets. Most people simply dont need to have a screen strapped to their face, let alone at the cost of 3,000 buckaroos