South Park's creators have eliminated tipping at Denver's famed Casa Bonita. Servers now make $30 an hour — and some are mad.
South Park's creators have eliminated tipping at Denver's famed Casa Bonita. Servers now make $30 an hour — and some are mad.
Trey Parker and Matt Stone are asking staff to sign contracts offering hourly wages of $30 at the Lakewood, Colorado, Mexican restaurant they bought.
Good.
Tipping has gotten way out of hand and I’d be glad to see it go.
A lot of places ask for a large % tip now, and often it’s expected that you do so.
2The system doesn’t make much sense if some servers are better than others, but make the same.
0Most jobs work that way. A job has a set pay, and you can get fired or promoted. Tipping is unusual: A janitor doesnt get paid a different amount each paycheck because of how clean others feel it is this week. Cashiers who help you find things in the store don't make more that day.
1That’s what promotions are for.
1Then it becomes a competition not in who can provide the best service to customers, but in who is able to look the best to the boss. If that means being fast and efficient, and not minding if you step on customers' toes, then the customer experience will falter. If that means talking about other employees' mistakes behind their back, then the workplace culture can become acidic.
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Base pay has to be the same. You get merit based raised after that. How will they know who's better and who's worse at first? They won't that's why base pay is equal for everyone.
Some employees have so much experience or other skills that they can immediately ask for a higher base pay but it's not the average experience.
1
Why eliminate tipping? Just pay everyone $30 and put up cards telling the customers tipping is completely optional.
0Tipping is ingrained in our culture so much that people will still feel obligated to. The best way to stop it is to take the tip line off the receipt entirely.
1It's probably wishful thinking, but I could see this possibly curbing some of the entitlement people can get when using a tip-based service. And that makes for a better work environment.
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