That's not a good stance to have. They've earned plenty of trust and love, but so had big names like Blizzard at one point in time. Brand loyalty is toxic to consumer culture.
my biggest concern is that baldurs gate 3 was in early access for 3 years before it became what it is now. while it wasn't too bad in EA and it helped development it wasn't close to what it is today. if they use the same model and include early access it may disappoint a lot of players who don't realize what early access means and cause them to abandon the game before release.