There were a series of accusations about our company last August from a former employee. Immediately following these accusations, LMG hired Roper Greyell - a large Vancouver-based law firm specializing in labor and employment law, to conduct a third-party investigation. Their website describes them as “one of the largest employment and labour law firms in Western Canada.” They work with both private and public sector employers.
To ensure a fair investigation, LMG did not comment or publicly release any data and asked our team members to do the same. Now that the investigation is complete, we’re able to provide a summary of the findings.
The investigation found that:
Claims of bullying and harassment were not substantiated.
Allegations that sexual harassment were ignored or not addressed were false.
Any concerns that were raised were investigated. Furthermore, from reviewing our history, the investigator is confident that if any other concerns had been raised, we would have investigated them.
There was no evidence of “abuse of power” or retaliation. The individual involved may not have agreed with our decisions or performance feedback, but our actions were for legitimate work-related purposes, and our business reasons were valid.
Allegations of process errors and miscommunication while onboarding this individual were partially substantiated, but the investigator found ample documentary evidence of LMG working to rectify the errors and the individual being treated generously and respectfully. When they had questions, they were responded to and addressed.
In summary, as confirmed by the investigation, the allegations made against the team were largely unfounded, misleading, and unfair.
With all of that said, in the spirit of ongoing improvement, the investigator shared their general recommendation that fast-growing workplaces should invest in continuing professional development. The investigator encouraged us to provide further training to our team about how to raise concerns to reinforce our existing workplace policies.
Prior to receiving this report, LMG solicited anonymous feedback from the team in an effort to ensure there was no unreported bullying and harassment and hosted a training session which reiterated our workplace policies and reinforced our reporting structure. LMG will continue to assess ongoing continuing education for our team.
At this time, we feel our case for a defamation suit would be very strong; however, our deepest wish is to simply put all of this behind us. We hope that will be the case, given the investigator’s clear findings that the allegations made online were misrepresentations of what actually occurred. We will continue to assess if there is persistent reputational damage or further defamation.
This doesn’t mean our company is perfect and our journey is over. We are continuously learning and trying to do better. Thank you all for being part of our community.
It's unbelievable how much hate for LTT there is on this platform. I like them. No one is perfect. This investigation from a third party is a good thing and the findings are good as well. The statement about defamation, I feel, is warranted because the ex-employee made a ton of very damning claims and really hurt their image. The Fediverse is a great example of this damage.
The hate from this community towards LTT is extreme and unfounded.
As with corporate mediators though, wouldn't such investigation companies have a financial incentive to favor their clients, so as to improve the odds of being rehired?
I think part of it was the stress of the grindset that Linus running the show was getting all the staff into. Pushing out content at a regular schedule, getting sponsorships and all of that.
The whole GN saga with data accuracy and the donated cooler that made LMG look inward for a bit and improve their process was for the best I think.
The investigation to me is just one element making sure LMG weren't getting off on the wrong foot.
I think the complainant wasn't wrong or defamatory at all to bring up concerns because even in LTT's channel there was a video where the front and center stars of the team comment on how stressful things can be. When there's an implicit hierarchy imbalance (Linus can say "we're all equals here" all he wants) but fact is there's a leadership structure in one way or another, which can cause one to take certain treatment in different ways.
I feel like the fact they paid the same party that investigated them is an obvious enough conflict of interest to dismiss this out of hand. Whether the report is actually trustworthy or not, there is an incentive to come to a conclusion that aligns with whomever paid them and that alone should make people question the conclusions being made.
I really key in on the language of these types of releases. First is,
To ensure a fair investigation, LMG did not comment or publicly release any data and asked our team members to do the same.
So.. keeping yo mouth shut is not ensuring a “fair investigation.” It’s protecting yourself.
Next, phrases like,
Claims of bullying and harassment were not substantiated.
Is not proof of anything- other than there was no proof. That’s why you hire a third party to speak for you. Instead of you saying, “I didn’t do it,” (which of course almost anyone would - true or not) the “independent” investigator can say, “I didn’t find any proof.”
The strongest language here,
Allegations that sexual harassment were ignored or not addressed were false.
..is interesting. I guess it depends on what they mean by “addressed.” If I slapped a colleague on the back and said, “That was hilarious!”, I hardly ignored it. You could even say I addressed it.
I’m not saying I believe I’ve way or the other. All I’m pointing out is this means basically nothing.
I don't understand why LTT wouldn't negotiate a settlement first with the accuser in exchange for a nondisclosure and non-disparagement agreement before releasing any statement. You could view their posturing as defiance.
If you're one of the people in this thread insisting this does nothing to exonerate LTT, what would you accept as evidence that they're innocent? I don't follow YouTube drama much at all, I just think it's wild when people form an opinion based on on set of statements and then are never open to learning more facts about the case ever again.
After having dealt with some audits (although not this exact topic), in general they followed the same format. "Assert that we do the thing we claim to be doing". So if the thing they claim to be doing is a low bar, the audit means nothing. If they dont release any evidence, or a report of what they were ascertaining it means very little IMO.
I can't remember if the employee released any evidence with her claims either though, but in general I'd prefer my odds with assuming her story is closer to the truth against a company which has had other mishaps recently, underpinned by evidence. All of which they tried to brush under the carpet.
Assume for a moment the investigators were acting in good faith and knew what they were doing. They are still only able to find what they are given access to, and evidence that wasn't destroyed. LTT is not the most technically competent staff in the world, but I bet if those guys know how to do anything technical, covering their tracks is probably high on that list.
I'm not skeptical of the firm that was hired. I'm skeptical that LTT and gang didn't scrub everything before handing over the keys. We know LTT aren't dumb, and we know they are unethical.
I understand my argument falls into "can't prove a negative" territory. I'm going on instincts. The main dude has techbro-creep energy. Reminds me of a Blizzard executive. The whole thing stinks of a South Park apology episode to me.
I understand you can't put someone in jail over instincts. I wouldn't want that, either. That's not how the system should work.
But it's 100% OK to stop following some dumbass YouTuber because you trust your instincts.
I'd rather get my tech infotainment elsewhere. It's a big wide world out there on the internet. LTT isn't the only game in town. And honestly, they were never that great to begin with. Their methodologies are lousy.