What a frustrating article. We have an author that admits to being part of an effort to decrease access to healthcare and refers to the death of a monster in a human suit as a tragedy. He also admits he fucked up and has gone on to work with organizations that advocate for the right to healthcare.

I think I'm frustrated with this piece because it feels so lukewarm. Maybe that's by design so that it reaches a wider audience. I'm just tired of seeing the insurance industry and its executives handled with kid gloves. It is unambiguously evil to make the kind of money they make off of healthcare.

It's pretty unacceptable its been down for several hours and their status page says all is good. I get shit happens, but the lack of transparency is making me reconsider paying for service next year.

Goodhart's law! One of my personal favorites after working in the field of healthcare regulatory reporting.

I don't know what will happen. It is as much a curse as it is a blessing. Uncertainty is uncomfortable for me, but that very same uncertainty is why I keep going.