Let's look at what are they apologizing for: "for the confusion and angst ... [the policy we announced] caused". Not for the policy itself. Right, "we're sorry you got mad".
And what are they going to do about it? "making changes"
As far as corporate non-apologies go, this is definitely one of them.
The trust is gone and Unity will never be able to gain it back. The damage is done.
I also wonder if this is just playing out as planned by Unity. Try to push out a change that will piss people off by adding a more egregious change and then say "we hear you" and roll back to the change they wanted to push initially.
They only way they could even have a shot at getting the trust back would be to do a 180, revert all the shit decision like remove license tracking and whatnot, and in their ToS commit to clear guarantees like the original ToS being applicable not just to the version of Unity you have, but to the whole major version so you apply for LTS updates under the original license you started developing for.
If they want to charge more or extra for free to play games or something, they can still do that, just not in a shit way.
Oh and they should take another look at their data collection to better comply with privacy laws and whatnot.
Their ToS did say that updates would only apply to the current major version and newer of Unity when the updated ToS was released, but they removed that clause without telling anyone about a year ago and are claiming their changes are retroactive, so that can't even be trusted. At this point, I can't see any game dev beginning work on a new Unity project ever again without some kind of ironclad guarantee that this would never happen again. My prediction is we'll see maybe 1 or 2 years of games released on Unity, just from the ones that were already too far into development to start over on something else, and then Unity is done for good.
I doubt any of this is going according to plan. After this debacle devs will leave Unity because you know they are gonna think up some new fee to screw devs over.
This at least makes it so that games in development with Unity have a chance to release and pick another engine after that project.
They lost all trust with the proposed changes. No amount of apologies or non-apologies are going to matter at this point. It's entirely damage control on the Titanic now. I don't believe there's anything that can rescue the sinking ship that is Unity.
let's see someone in the actual game industry comment on what this changes rather than armchair specialists on these threads. Dumbasses who have got nothing to do with the industry circle jerking off themselves is hilarious. People have got their livelihoods on the line and it isn't b/w.
Game industry professional here: We know Riccitello. He presided over EA at critical transition periods and failed them. Under his tenure, Steam won total supremacy because he was trying to shift people to pay per install / slide your credit card to reload your gun. Yes his predecessor jumped the shark by publishing the Orange Box, but Riccitellos greed sealed the total failure of the largest company to deal with digital distribution by ignoring that gamers loved collecting boxes (something Valve understood and eventually turned into the massive Sale business where people buy many more games than they consume)
He presided over EA earlier than that too, and failed.
Both of times, he ended up getting sacked after the stock reached a record low. But personally he made out like a bandit selling EA his own investment in VG Holdings (Bioware/Pandemic) after becoming their CEO.
He’s the kind of CEO a board of directors would appoint to loot a company.
At unity, he invested into ads heavily and gambled on being able to become another landlord. He also probably paid good money on reputation management (search for Riccitello or even his full name on google and marvel at the results) after certain accusations were made.