I am thinking of making a community moderation bot for Lemmy. This new bot will have faster response times with the help of Lemmy webhooks, an amazing plugin for Lemmy instances by @rikudou@lemmings.world to add webhook support. With this, there is no need to frequently call the API at a fixed interval to fetch new data. Any new data will be sent via the webhook directly to the bot backend. This allows for actions within seconds, thus making it an effective auto moderation tool.
I have a few features I thought of doing:
Welcome messages
Auto commenting on new posts
Scheduled posts
Punish content authors or take action on Auto report content via word blacklist/regex
Ban members of communities by their usernames via word blacklist or regex
Auto community lockdown during spam
What other features do you think are possible?
Please let me know.
Any questions are also welcome.
Community requested features:
Strike system
Strikes are added to a certain member of the community and the member will be temporarily banned within a time period if their strike count reaches a certain threshold
Post creation restriction by account age
If an account's age is lower than X, remove the post.
I agree that welcome messages are often just clutter, but I don't think that this means the feature should not be included. For some communities, a welcome message is appropriate. Moderators don't need to use every feature for a given community.
I don’t moderate any Lemmy communities, but generally I like having a strike system so that not everything gets you band. For example using a not allowed word (swearword, nsfw, etc) deletes the post and adds a strike to the user, automated message with number of strikes to the user, and after repeated actions a ban.
I would add a way to send an automated alert to mods if a user gets repeated temporary bans (kind of like a super-strike), so human mods can decide if a permanent ban is warranted or if they need to review how zealous the automod is being.
Half the features are helpful and the others are obnoxious or useless reddit vestiges. Auto banning users, locking communities, deleting posts is all rather harmful and not conducive to interesting discussion and posts. Welcome messages and auto mod comments on every post are also plain terrible.
Make a slim bot with moderation tools that helps mods and admins to do their tasks more efficiently and comfortably, but dont offload the mod role itself to the bot. That is one of the worst parts if reddit.
Honestly a bot moderator is just open source enshittification of the fediverse if you did it like this. Bots have no nuance, do not understand context and are generally unable to apply reason to a situation.
The most egregious suggestion is user name based bans, this is 100% going to remove a bunch of users without real cause. Or having automod comment the same irrelevant headline on every single post is just causing spam and kills the comment count function.
In my opinion the bots should do all the tediousness for the moderators, and there may even be scenarios where a bot content filter could be invaluable, but in general any tool you put out there will also be used to its fullest extent by at least one person.
Like cops with too many powers, eventually they abuse it for everything.
Trying to automate things and decrease mod burden is great, so I don't oppose OP's idea on general grounds. My issues are with two specific points:
Punish content authors or take action on content via word blacklist/regex
Ban members of communities by their usernames/bios via word blacklist or regex
Automated systems don't understand what people say within a context. As such, it's unjust and abusive to use them to punish people based on what they say.
This sort of automated system is extra easy to circumvent for malicious actors, specially since they need to be tuned in a way that lowers the amount of false positives (unjust bans) and this leads to a higher amount of false negatives (crap going past the radar).
Something that I've seen over and over in Reddit, that mods here will likely do in a similar way, is to shift the blame to automod. "NOOOO, I'm not unjust. I didn't ban you incorrectly! It was automod lol lmao"
Instead of those two I think that a better use of regex would be an automated reporting system, bringing potentially problematic users/pieces of content to the attention of human mods.
Alright. Sounds fair.
Instead of taking dangerous actions, I'll make it create a report instead. Though I'll probably keep the feature to punish members by their usernames via regex or word blacklist.
Why? Automod is just a tool, the issues people have with it is how overzealous the mods using it are. If you're moderating a community with 10,000+ people you can't expect to filter and manage everything yourself, so a bot scheduling posts and filtering potential spam/low effort content is necessary.
It's to easen the work of community moderators. And you can't just catch every comment that needs to be removed. Or posts, etc. This is where an automated moderation bot comes in. No matter how much you hate it, it is a must to have some automated system in growing platforms such as Lemmy.
It's also not like the bot instantly bans everyone. I honestly don't get the hate
OP I agree with you, it's a great idea imo.
I've been a moderator before on a Discord server with +1000 members, for one of my FOSS projects,
and maintenance against scam / spam bots grew so bad,
that I had to get a team of moderators + an auto moderation bot + wrote an additional moderation bot myself!..
I think it will only be a matter of time before the spam / scam bots catch up to Lemmy,
so it's good to be ahead of the curve with auto-moderation.
However I also partially agree with @dohpaz42, auto-moderation on Reddit is very, uhm, present.
Imo auto moderation should not really be visible to non-offenders.
Banning members on their username. Locking down an entire community because of a small group of people spamming. Deleting posts because an account isn’t old enough?
Why not throw in the system to have to approve posts before they get published? Really make the community welcoming.
It was said in another comment above that this tool is easily abused by “overzealous mods”, but I believe the real problem are overzealous programmers.
Reddit failed for reasons, and I believe automod was one of them. But you’ll do you, and nothing I say can change that.
To each their own, but I found plenty of useful or entertaining bots on Reddit. If you hate bots that much, there is a toggle in your Lemmy settings to block all labelled bot accounts.
I have them blocked already, but that doesn't stop the moderation bots screwing up and deleting good posts, whether mine or other people's. It's unfortuanate to not get informed when the words in someone's post happen to be in alphabetical order though.