ETA- they only take a certain number per day and that number resets at noon Eastern time (I think it's noon, but it might be 11:00 or 1:00. I can't remember.) so if you check right after that you'll likely get in.
Well, I have "getting up before 2 or 3 (depending on US daylight saving time) to get ready for renewal" to look forward to. I'm not sure if that's better than the time/money to travel to Tokyo.
I just got my passport photo taken on Monday at Walgreen's and uploaded the emailed copy to the online renewal form. It was denied for being too zoomed in. Ugh! Why do they change the photo requirements for the online form?
Be happy that is only that. My wife is an immigrant and getting her stuff is a fucking nightmare. You will feel like a hostage trying to get your own ransom.
I just completed mine online a month ago. I had an amazing experience and it took just under two weeks from start to finish. Online submission opens up at 1pm Eastern and I used an image taken from a phone at home.
I can't recommend this online workflow enough for any body that needs to renew.
Thank goodness. I've been dreading the renewal process with how spotty usps is at actually delivering mail to my building. I need the visas in it even after I get a new passport as some are valid significantly longer than the passport itself.
It says this under requirements: "We issued the passport you are renewing between 2009 and 2015, or over 9 years but less than 15 years from the date you plan to submit your application." It doesn't help for this person, but if it is within 5 years of expiring you can still renew through here.