Dr China Mills shares her experiences of pulling together decades of evidence of deaths and DWP failures in the disability benefits system
Dr China Mills shares her experiences of pulling together decades of evidence of deaths, protests and failures in the disability benefits system for a new timeline which holds the government to account
Philippa Day took her own life in 2019 after her disability benefits were stopped. Before she died, she told her sister that she knew the assessment system was going to kill her – “she felt that they were pressuring her to kill herself, she felt that she didn’t matter because she was disabled”.
In January 2021, the coroner at the inquest into Philippa’s death found that 28 separate “problems” with the administration of the personal independence payment (PIP) system had contributed to her death – concluding that these were not individual errors by DWP and its private sector contractor Capita and instead that these were systemic flaws.
Disabled people have been campaigning for over a decade about how welfare policies are killing them. As a researcher, who had been looking at the connections between welfare policy and suicide for a number of years, I knew there was so much evidence that connected the UK’s social security system to people’s deaths.
But it was well hidden – in the online equivalent of a building full of grey filing cabinets, in reports with no title and just a number, in responses to freedom of information requests.
In 2021, I asked John Pring, editor of Disability News Service and a disabled journalist, if he’d consider wading through the evidence together and finding a way to put it out into the world. He replied the same day and said yes.
Fast forward almost three years, and many emails later, Healing Justice London is launching the Deaths by Welfare timeline – a massive database of evidence showing how the disability benefits system creates life-threatening policies that lead to disabled people’s deaths.
From an initial draft based on Pring’s decade-long investigations and my own research into welfare reform and suicide, we created a draft timeline.
This was then shared with and added to by three disabled activists, Ellen Clifford, Dolly Sen and Rick Burgess, and welfare rights advisor Nick Dilworth, and then released for public consultation.
Where people’s deaths in the disability benefits system have been investigated, including by the DWP, they are often treated as private, individual cases. Bringing together all these documents into a timeline makes it possible to track patterns.
Patterns of harm that have led to people being left destitute, starving to death, and taking their own lives after encounters with the disability benefits system. These are patterns that remain hidden if we only examine individual ‘cases’. The timeline reveals other patterns too – damning evidence that the DWP, and its contractors, knew about these deaths and yet has repeatedly denied responsibility and refused to make systemic change.
Researchers like me often convince ourselves that we’re objective and removed from our investigations. But the experience of co-creating the timeline has been harrowing, heart-breaking and enraging. It’s the repetition that has worn me down and lodged in my heart – the number of times the government has been warned of harms, even from their own research, and the repetition of harms across so many people who have died.
Like many of us, I used to say that people’s deaths were the outcome of ‘flaws’ and ‘mistakes’ in the system – as though the system just needs tweaking to make it safer. But co-creating the Deaths by Welfare timeline made it frighteningly obvious that harm is much more deeply designed into the welfare system. It’s a feature, not a bug.
Yet the timeline isn’t one of despair – it is bursting with disabled people’s expertise, knowledge, activism, and creativity in resisting the violence of the welfare state. From protesting on the streets, holding up cardboard broken hearts bearing the names of just some of those who have died, to quieter resistance – relentless submission of FOIs and re-analysis of government data. It is threaded through with cross-disability and cross-movement solidarity, and solidarity between bereaved families and disabled people.
For example, in July 2021, when bereaved families write to the work and pensions secretary to demand a public inquiry into benefits-related deaths. And in 2012 and 2021, when Deaf, Disabled and Asylum seeking people came together, as part of the Disability Murals Project, to create a mural highlighting the barriers and state violence disabled asylum seekers face, including exclusion from the welfare system.
While justice means different things to different people, those campaigning for change know the problems lie in DWP systems, and many demand an independent inquiry into benefits-related deaths. Many see justice as coming from beyond the state – in demolishing the current system and creating life-affirming systems, with disabled people at the heart.
We created the Deaths by Welfare timeline as a tool for disability justice movement organising – a resource, a living document, that can move us towards accountability, transformation and justice.
Dr China Millsis the Disability Justice Lead at Healing Justice Ldn. She manages the Deaths by Welfare Project, exploring how welfare policies harm people and what can be learned from the strategies of disabled people and bereaved families in fighting for justice.
I love it when the DWP Aktion T4 question if I'm still autistic or not. Believe me, I wish I could stop being autistic and not have anxiety over very normal things and sudden changes. Even the initial application for PIP or DLA was a nightmare as an uncaring system was not convinced I was autistic despite all of the evidence provided by my GP. They very nearly ran me out of money when I got sanctioned without realising it, followed by a year of further paperwork battles as the DWP Aktion T4 continued to deliberately misinterpret everything.
Then there's a lot of anti-welfare crap swirling around the internet, so I sometimes feel guilty about claiming anything even though I know it's legitimate. People are salivating at the idea of the DWP having enforcement powers, checking where you go on holiday (even though a flight can cost less than a train ticket) and other intrusive measures.
Currently I'm at risk of losing my ESA since they decided to question my autism again and want to do a phone interview, which is exactly what I struggle with, so thank god there's people who can support me with that call. Honestly, if I had to fight the DWP alone, I probably would have lost all of my benefits and offed myself by now. It's tough enough even with my really good support network.
You know what the most ironic thing is? They do this under the guise of rooting out benefit cheats but if anything they just train people into being capable of benefit fraud. Because you have to think like a benefit fraud just to get what they publicly say you are due.
Well said, and I'm sorry you're having to go through this shit too, but I'm glad to hear you have support, I'm in the same boat - never would have managed it without that help.
It really is appalling and enraging the levels of privacy invasion and lets be honest- - humiliation we're subjected to for the crime of being disabled, while those in power get away with literally robbing the entirety of society.
I mean, that’s great, but why isn’t there a single example in this wall of text? The link to "systemic flaws" leads to a 404 and the text itself remains quite vague.
I’m of course inclined to believe the article but it strikes me as odd that it seems to avoid naming specific things that are supposedly intentionally suicide inducing.
As an ex-brit that was once on British disability benefits, navigating the system can be crazy tricky. It is the kind of thing you need specialist help with and if you don't get it, you can get absolutely screwed. People don't think you need lawyer-like help to get around it but you absolutely do.
One trick they use is that they intentionally ignore the concept of good days and bad days. There are disabilities where you are more capable than other days and less capable on some days too. They ignore this and treat everything you put on the form as stuff you'd be able to do every day of the week. They don't tell you this though, in fact they word it as though they are looking for the most that you are able to do.
I was diagnosed with ibd a couple years ago and I am regularly anemic and I need to get iron infusions as well as having regular tests and appointments. I asked about ibd and pip as it is now and the dude wouldn't understand that I've days where I'm completely incapable of doing anything because I'm bloated, stuck at the toilet as well as fatigued. The specialist nurse who is in charge of my care has told me that with ibd there are periods where you would be ok but it's an unpredictable condition as I might have severe problems for a week and be fine for 2 months
According to the welfare people, I'm clearly fine because my condition is unpredictable.
Yup. Never mind that they also ignore GP and specialist evidence in favour of a 10 minute assessment by a barely-medical professional (the first doctor you'll meet via the DWP will be at the tribunal you have to get to after appealing after they've denied you your benefit by default)
I also thought there would be specific examples leading to concluding paragraph.
Anecdotally, I do know someone who is disabled and after he changed his address he stopped receiving payments completely, and it took about 18 months to reestablish payments and every time he talked with someone over those 18 months he had to completely re-explain the situation and how many times he had already changed his address just how they were asking him to within their system and confirmed with the last person that he had talked to that he had changed his address in their system but had not received a single payment since the first time he changed his address.
At the end of it they finally confirmed that he had been missing payments for over a year and they would start trying to reimburse him.
He lives with his brother who works so he wasn't homeless, but if he hadn't had family, then the system could have easily killed him.
I also thought there would be specific examples leading to concluding paragraph.
The article is about a timeline of events, which is linked at the bottom, as well as many other links in the body of the article that lead to much more info and examples, I'm not sure what more they could have done.
As for your anecdote, I can second it, since I had a similar thing happen to me (moved to a new area, had my benefits stopped while they re-assessed me in the new area). This happens due to privatisation and a breaking up of the system so that each area is managed by a different contractor, and they don't really communicate (since none are designed to give the claimant the best outcome, so why would they). I knew my benefits had been stopped and it still took a little over a year to get everything going again (with significant support).