He has risen.

Luke's face during the video.

Man I felt so bad for him. I think he should've spoken up and called Linus out.

Feels like the ADHD (and maybe autism) play a good part in that.
My personal reviews from the school days were often like that: Not responding well to criticism.

Many assumptions, many ways but only a few will get it all back on track to being a trustworthy source.
And like you said: Linus needs to step back from being community feedback (lwt that the community manager handle) and let WAN show be a primarily tech talk focused live show with a community Q/A. Maybe let the CEO be a regular (once every X weeks) so community can give him targeted questions and let the other weeks be about the company/Linus/Luke/Dan and just a normal Q and A without the business talk.

Yes, for some time I felt the best videos from them where the infrastructure and server ones, just Jake and Linus united in chaos. The reviews in the other hand, as soon as you look at the graphs for more then the time they are shown, something felt off.

Removing him from public relations means removing him from the WAN show, which is a significant revenue source for them

He kinda responded to it in a forum post. One paragraph about "improving processes and communication".

The rest was him doubling down on everything.

He literally said that they auctioned the billet block and didn't sell it. Like.. what?! Are we playing semantics here?

And he again emphasised that they didn't want to "waste" the money to test the billet block properly, and he actually said that he didn't want anyone to buy the billet block. In these exact words.

Always has been

Linus made a post on LTTForums, but LMG/LTT, as a company, has yet to respond.

Update: Video up on LTT channel.

I think the points Steve highlighted were pretty spot on. Over the past few years I've continually felt an "off" vibe from LTTs videos and now I know what it is, it's the constant corrections and edits on the content. I have to actually actively watch every second to keep an eye out for corrections and it's just not something that should be happening if they were taking their time creating content.

GN dude literally just stated facts, with the evidence.

And that too after an lmg video called them out by name. The original video literally had the guy saying that lmg was better than others like GN or hardware unboxed.

They didn't have to do it. Especially when there are multiple points of data pointing to their glaring inaccuracies.

It depends if you spend money on the information LMG provide, or in the case of billet, use them to get an honest review.

He absolutely did it for clout. He currently has more traffic than he had in months. Talking about how awkward and uncomfortable the whole thing is, yet smiling through the whole video.

I think it's even more what GN has highlighted: They try to go from entertainment first to hard facts and data. It's very clear that they have not thought this through completely.

Yes, some of their testing solutions are very sophisticated, but there are definitely problems on the management side of things. This seems very much like a structural problem. Communications goes horribly wrong in multiple ways, including errors not being corrected properly. Errors appear very frequently and the employees themselves question the quality of their videos.

Linus himself claimed that he had to improvise a workshop with employees, because they lacked training for what they were supposed to do. Furthermore that he substantially changed things on the fly, because they were garbage from his POV. All of this indicates bad management, but not learning from mistakes and making the exact same ones again proves it.

This is horseshit, no offense; Linus straight up says he's not interested in doing it right as it's cost $1-500... Which is nothing to them.

He's a sales sleeze semi-technical media nerd that is at best a good entertainer.

He chooses not to enforce quality.

LTT is entertainment. Not news or credibly fact based.

Yeah, the channel was great many years ago. Basically the same time they moved to the warehouse building is when it went downhill, and fast. They started pumping out more lower quality videos, and it was nearly all covered in click bait. They also created the side channel where they tried to make funny content. That's when I unsubscribed. I don't know if that's all still the same, but they clearly got caught up in trying to expand and following youtube trends that they forgot what they were good at.

He's honestly just jayz2cents with better marketing.

Except Jay is usually pretty honest and upfront about how little he knows, which now makes him miles better than Linus "I definitely benchmark better than tech jesus" sebastian.

The outlandish videos they do are pretty entertaining, I don't see how they're going to succeed as a data driven review channel given Linus' temperament. Like compare them to something like rtings and it's really night and day

Linus used to work for a computer store^[1], and has 15+ years experience doing this sort of stuff. I would say he's more knowledgable than most

Correct, answer. It's also a platform for Linus to stroke his ego.

And before that, he was the NCIX guy that did all the videos for their site.

Yeah... Anyone who thinks Linus doesn't know much about computers is straight up wrong. He's not an engineer but he doesn't claim to be. Personally I don't watch LTT for the hard data...that's what NG is for. I also like Paul's Hardware for general product reviews.

But with all that said, I do kind of like that this is blowing up and especially so after reading LTT's response. Linus has done some questionable things and they always get swept under the rug....despite the arrogant responses he always gives. He deserves most the anger being directed at him because the Billet thing is the worst one yet

That's understandable. I find them genuinely entertaining, Especially their presentation coverage videos but their long-winded style isn't for everyone. I just prefer in-depth content.

Yeah their news videos has great content..

Its just... a bit boring to listen to

Sounds like if they had no good faith intention of even testing the water block they should have done the morally correct thing and told billet they're not going to review it. But doing that when they've already looked at it would be a waste of content yeah and they want a return on every dollar and second spent.

I know right? Have they even met the sort of people who build computers? I could buy a sports car at my age, but decided to build a PC and save $20 instead.

I mean they invested a ton into lab equipment, it'd be silly not to use it. What needs to happen is a clear split between entertainment and data-focussed content with data getting the time they need to get things right and entertainment the budget they need to make things crazy. Noone particularly cares about data accuracy when you're strapping a 1m diametre industrial fan to a PC case or crawl through bramble bushes to run a network cable but once you get bar charts involved you better dot your 'i's. Content that is both, e.g. an entertaining product review, needs the budget of both.

Anyone can make a mistake, mistakes can be a good way to learn provided the damage is not too severe. It is not making a mistake or two that is the issue, it is the egregious way he puts making money at a higher value than correcting that mistake while other pay the cost. He has a drive to publish content even when he knows it has errors in it. He literally published a video that not only gave a review on a product fitted to the wrong part, but then went on to screw that company further by selling the prototype for click bait.

GN is not about entertainment; it is about getting good information on tech. Be a comedian as much as you like, but if your bread and butter is about giving a review, then at least make that review plausible. It is not a big ask.

We are talking about youtube where "Drama" is a major motivator and can easily be a way to increase your gain of subs/views. I don't disagree with many points of GN's report but I do find the opening a bit peculiar with the whole labs tour statement where Linus does say that was a pretty bad thing for that employee (I think Tim) to say. We just have to remember these kind of feedback loops aren't that uncommon to see. I have seen similar things with James Stephanie Sterling (Jimquisition) and other youtubers where ragebait/drama posts become a core part of channel and its just an endless war path. Like its no secret GN's highest rated videos are typically around these kind of topics (Exploding PSUs, Asus stuff, Artesian Builds, Newegg). We shouldn't blindly follow what gamer nexus has stated since its pretty clearly painted in a very specific light, this isn't to say disregard everything he said but we shouldn't act like he is merely a passive observer who is telling everything as it is. There is a clear motive for this kind of thing, right now its clear we are at the everyone has an axe to grind stage of this drama before things settle back down or this could be a full collapse. Who knows but right now I think discussion on this topic will clearly lean heavily on only one direction and any opposition to it will be seen as fanboying.

He's on the offense, it's a strategy. What's his endgame, what are his motives? We're hearing a lot of one side of the story. I'm naturally suspicious, and need way more information than everyone seems happy to run with.