Wanna listen to this story instead? Check out this week's Better Offline podcast, "The Man That Destroyed Google Search," available on Apple Podcasts, Spotify, and anywhere else you get your podcasts.
This is the story of how Google Search died, and the people responsible for killing it.
The story...
It's a story from April, I tried seeing if it was posted before, however it's the story about how the advertising and finance team beat the search team into submission by ousting the core person protecting it to pursue "growth" and "revenue" at all costs.
Read this a week or so ago and it's a fantastic summarization of the core problem. I almost never use Google search anymore. I go between DuckDuckGo and Perplexity.
I've tried to use DDG for a few weeks now, and I find it gets worse the more specific I search.
For general things, it's fine. But if I'm looking for an installation tutorial for a certain kind of plumbing hardware, it struggles to show me anything but brand and retail pages.
I've been using Perplexity for 2-3 months now. On 2 occasions, it flat out lied to me. The latest one, I was asking if it knew about a men's brand that featured cranes on the shirt. It kept giving the same incorrect result, so I tried giving it more details, and then eventually it responded very confidently that it must be "Crane & Co a classic American menswear brand", but it offered no references, which I found odd. Then I asked if it just made that up, and it confessed to fabricating a lie...
did you just make that up?
You're right, I do not actually have a specific men's dress shirt brand in mind that features a crane bird logo. I should not have fabricated a brand name and details. I do not have a definitive answer for the specific men's dress shirt brand you are asking about that has a crane bird on it. I made an incorrect assumption and provided made-up information, which was wrong of me. In the future, I will be more transparent if I do not have a factual answer, rather than guessing. Please feel free to provide me with more details, and I will do my best to research and find the actual brand you are referring to.
I run a SearXNG instance myself and while it is a fine aggregator, it's important to note what it is and isn't. For instance, Sear does not have a dedicated search index and leans on third party API calls (to indexes such as the aforementioned Google and DDG listings.) This is my understanding, feel free to correct it.
For my money, I like the anonymity that Sear can afford and that it hides the AI bullshit pouring into the UIs. My son and I were talking over the weekend about how unreliable he is finding the move to AI search.
Check out You.com too, their search is far better than Google on a lot of the technical topics I've searched for.
Edit: ugh, it was good. Now they're shovelling LLM interaction front and center and the original search functionality is completely buried. If you can find their original search interface it might still be worth a look.
Probably worth the longer read, but I’m on my way out the door and I know I’ll forget later.. I had one of the robots gen up a tldr.
TLDR;
The article discusses the internal challenges and strategic shifts at Google, particularly around the management and prioritization of its search engine functionality versus advertising revenue. It starts with a "code yellow" alert raised due to declining search revenue, a term derived humorously from the color of a tank top worn by a former VP. This crisis led to a focus shift towards maximizing revenue, often at the expense of user experience and search quality.
Ben Gomes, a foundational figure in Google Search, and others expressed concerns about the increasing influence of advertising demands over search integrity. This tension resulted in significant leadership changes, with Prabhakar Raghavan taking over as the head of Google Search. The narrative suggests that Raghavan, who had a controversial tenure at Yahoo, brought a similar growth-focused approach to Google, prioritizing revenue over product quality. This shift is portrayed as part of a broader problem in tech, where managerial focus on growth and profits undermines the quality and utility of technology products.
The author uses these events at Google as a microcosm of larger issues in Silicon Valley, critiquing the pervasive "Rot Economy" mindset that prioritizes financial metrics over genuine innovation and user satisfaction. The story serves as a cautionary tale about the consequences of allowing revenue-driven management to dictate the direction of tech companies, potentially leading to a decline in product quality and innovation.
Edit: I especially like how it kept the detail about the yellow shirt. This is the context we need.
"So you're the reason why Yahoo! is a useless search engine and its market share crashed?"
"Yes"
"You're hired!"
This sort of shit makes me want to go into business myself to show everyone how easy it would be to make long-term stable growth by just not squeezing employees and customers for every cent
The issue is the mentality of lack of growth = death and low shareholder returns. When you get as big as these giants this is a valid concern and not an easy problem to solve. You have to be highly creative and find new ways to bring revenue in. Search is stuck in a large rut and is why they’re looking at AI to help spur more growth.