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CBC, media groups ask Competition Bureau to investigate Meta's move to block news in Canada
  • You’ve got the just of it. Their argument is that meta benefits as the post w/ the the link and preview is content they use in their feed to keep users engaged. Presumably in said feed they’d also insert ads.

    This would also apply to any user posting a link to an article, not just the news agencies.

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    Federal government suspends advertising on Facebook and Instagram
  • If I read correctly, they’re just complying. If they don’t want to pay, they need to filter out the content. It’s not really retaliation, but following the law

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    Dukaan lays off 90% of support staff after introducing AI chatbot for customer support
  • I would agree, this was my first thought.

    Though if the product is sufficiently defined, and bounded, it might make sense. Think support line for a fridge, oven, or other less-open products. Unbounded spaces like general purpose computer support will initially struggle while documentation is built up.

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  • What’s with all the downvotes?

    Saw a few threads get blasted, and a de-federation post - did I miss the drama?

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