First, have a look at these pages for some ideas:
-
https://github.com/driusan/PoormanIssueTracker
A simple format for using the file system as an issue tracker
-
https://github.com/driusan/bug
Distributed bug tracking with the filesystem and hg or git, written in Go
-
https://www.joelonsoftware.com/2000/11/08/painless-bug-tracking/
Nice article by Joel Spolsky about setting up a small bug DB; might also be suitable for use with a spreadsheet
Have you ever used Midnight Commander or a filesystem browser? If you're comfortable finding your way around a directory tree, here's a quick and dirty example with your tickets under a folder called "issues":
FILENAME CONTENTS
+--issues
| +--mom
| | +--2023-1128-wifi
| | | +--1-title Cannot connect to youtube
| | | +--2-computer iMac, Mac OS 9.0, 128M RAM
| | | +--3-description Mom said the wifi won't let her out.
| | | +--OPEN [empty file, not fixed yet]
| +--pop
| | +--2023-0725-browser
| | | +--1-title Cannot display my favorite site
| | | +--2-computer Alien laptop, Windows 11
| | | +--3-description Firefox is crapping all over itself.
| | | +--FIXED [empty file, shows all good]
| +--sis
| | +--2023-0901-ms-word
| | | +--1-title My thesis is ruined!
| | | +--2-computer Dell Desktop, Windows 10
| | | +--3-description Word just mangled a file.
| | | +--OPEN [empty file, not fixed yet]
You don't need a bunch of separate files; I like directories in case there are screenshots, email messages, etc. Something like this would also work using (say) dokuwiki.
Stuff can disappear or stop being free at any time for no reason, with no notice.