Canon is getting away with printers that won’t scan sans ink — but HP might pay
Canon is getting away with printers that won’t scan sans ink — but HP might pay
Remember when Canon got sued? The plaintiffs settled, I’m afraid.
Legislation is Way overdue for this nonsense. My home security cameras are all being disabled and unable to record videos as they have for years because the company (fuck you Arlo) has decided they want users to just suddenly start paying subscription fees. If we let them every company will eventually move to this model. Even staunch capitalists need to recognize that this is an issue begging for legislation. Stop this insanity.
95Thats absolutely outrageous. Thats a brand I'll never be purchasing.
19Legislation is the only way to reign it in, of course they'd scream "but prices would go up!". I'd rather pay a few bucks more up front to not pay 10x as much in ink later. The whole subscription model is awful too. They are turning our whole lives into rentals.
I'm sure if they did legislate it they'd do everything they could to try to work around it.
12Sure it's cat and mouse, but the mouse doesn't do well if it just let's the cat bat it around the room.
2
It needs to be eWaste prevention law. Perfectly functioning hardware should never become a brick due to license/subscription. Period. I don't care if your business model is based on it. Fuck you.
11My home camera was exactly what prompt me to learn how to reflash IoT devices, and set up a Home Assistant network that's entierly self-hosted. It's way easier than I though.
10Want to drop some links for where to get started? I only sort of understand what you just said but I like the idea of my own network and it being easier than it seems!
4
I'm in the same boat as you with the Arlo cameras. I've got the Pro (4030) cameras. I read an article that said they kinda walked that decision back. They are going to continue the 7 day free cloud storage, so after the EOL date, which was July 1st, they'll continue to offer security updates for a year, but after that our cameras will still work but not receive updates. I'll definitely be looking for other options, but at least they'll still work. If anyone knows a good kit that lets you host the videos yourself I'd be interested in hearing about it.
9Security updates should be mandatory. Something like safety recalls on a vehicle.
16I just purchased my first Lorex camera. Won't likely have time to tinker with it for another week or so, but can let you know if it seems good. Hoping to switch to their entire local infrastructure.
2
That's why I never cry for Adobe when they get pirated.
6
It's shenanigans like this that make me never want to buy a Canon or HP product. If I need a high end inkjet for printing photographs, it's Epson all day. For anything else, I swear by a good used bulletproof Brother.
65Brother was good but I’m disappointed by the last units I had. After 4 years of light home usage (one page here and there), they are not picking up paper in the tray. Same for some relatives which bought similar units. Feels like scheduled obsolescence …
7If it's just that, then the rubber on the rollers had probably dried out. I had the same issue with a 10 year old HP inkjet. Some mg chemicals "rubber renue" worked great.
8Sometimes a good cleaning of the rollers with rubbing alcohol will bring it back.
6Hmmmm .... that's definitely disappointing!
1I had this same paper issue! I solved it by using heavier weight paper. I think it's just wear making parts looser. I think it just sincerely can't grab the cheap, thin sheets as well as it used to. If I were more mechanically minded, I'd be tempted to get in there and see if there was anything I could adjust. But just using heavier paper solved it, so I haven't gotten to the "if it doesn't work, force it; if it breaks, it needed replacing anyway" stage.
1Brother printers aren't good and haven't been for a while, but they're cheap
-6
I’ve been doing IT for over 25 years. The only printer brand I will buy or recommend for the past 15 years running is Brother.
43Brother has pulled this shit on my laser, locking out a non genuine cartridge after an update
Be warned they are all pieces of shit
29My recommendation is to not buy cheap and look into small or medium printer class printers (depending on the volume).
Never the consumer version if possible.10I’ve gotten shitty performance from 3rd party toner cartridges, so I just stick with the OEM.
I will agree with you that what they did is shitty, though.
1
For anyone in the market for a printer: brother.
39Got an epson with an ecotank and quite happy with it.
12And go for laserjet.
10My last three printers have been Brother and they have been great. They do still have chipped toner cartridges but I haven't had any trouble with 3rd party toner. They also work fantastic on Linux.
3
Ink jet printers really are the embodiment of peak capitalism.
21I can't wait until a company like Apple creates their own printers and somehow makes it worse.
10Uh.. they did make printers, starting in the 80s some were pretty decent: https://en.m.wikipedia.org/wiki/List_of_Apple_printers
2
This is the best summary I could come up with:
Were you hoping Canon might be held accountable for its all-in-one printers that mysteriously can’t scan when they’re low on ink, forcing you to buy more?
I just checked, and a judge already dismissed David Leacraft’s lawsuit in November, without Canon ever being forced to show what happens when you try to scan without a full ink cartridge.
Here’s the good news: HP, an even larger and more shameless manufacturer of printers, is still possibly facing down a class-action suit for the same practice.
Interestingly, neither Canon nor HP spent any time trying to argue their printers do scan when they’re low on ink in the lawsuit responses I’ve read.
But when I went back now to check the same product page, it now reads differently: HP no longer claims this printer can scan “whenever” you want it to.
Now, we wait to see whether the case can clear the bars needed to potentially become a big class-action trial, or whether it similarly settles like Canon, or any number of other outcomes.
I'm a bot and I'm open source!
18I wish there was an open source (2D) printer.
17This is ridiculous. When will these companies decide they’ve made enough profits and run their companies in a way people enjoy the product as was probably originally intended. Sorry, wishful thinking there!!
17What's ridiculous is the fuckin mugs that buy this shit. The same mugs that are buying software by subscriptions, they're actually 50% of the problem
14They think they don't have a choice. I've talked to people who use a printer maybe once a year for 3 pages but have convinced themselves they must have a printer in their home ready to go for the one time they'll maybe need to print something out.
Your local library has a printer you can use. Mine lets me print 10 pages per day for free. I'd rather go to the Library than deal with HP's bullshit, no question!
7
we have allowed corporations to grow too large, thats it. they have successfully abstracted away all human responsibility, ethics, common sense in lieu of profit.
i see only one solution; kill the stock market. its a sickness. its not even real, its all fake arbitrary numbers the rich absolutely control by leveraging their own information before the peons.
tax. every. trade. tax stock ownership.
if your business cant grow by being better at itself, then maybe start a new one.. dont start skimping materials to save costs... dont start leverage vertical integration so you can make an entire suite of terrible products..
fuck when is enough enough.
so, the constant reach for 'growth' and 'profit' is what is killing us. no business are left to organically just be.
16That's capitalism really. Without public investing there's still private investing and the goal is the same: neverending profit.
3It's also why FOSS and hacking community is so important. It's exactly so we can fight against something like this, by simply hacking and reflashing our own devices, so we can get rid of all the software-imposed bullshit.
I studied gamedev and always wanted to make games, but I'm really glad that I've instead chosen cybersecurity for my first job thanks to a random optional course about pentesting I had in college. It's a skill that will be more and more important, and I highly recommend to anyone just reading a book or two about hacking, and getting their hands dirty on some IoT hacking labs and writeups as soon as possible.
2This is why Teddy Roosevelt was probably rolling in his grave when Regan became President.
2
Whenever anyone tells me they're on the market for a printer, I actively try and push them towards a laser. My Brother wireless laser has worked flawlessly for years, is extremely easy to maintain, and was not much more expensive than an inkjet when I bought it. The fact that the toner doesn't really go bad like ink, and is an order of magnitude cheaper, makes all the difference. It lasts for a stupid number of pages too (I think I'm on my 2nd or 3rd toner cart in all the years I've had the printer). And it's faster, the toner doesn't run if the page gets wet, etc etc.
These inkjet companies really prey on less technical consumers not understanding that a) they have another option and b) ink is marked up to be worth more than gold by volume.
16The answer is simple, stop buying new printers that do this, keep your old one or buy a used one. Hurt them in their profits.
12I think it's time to attempt some regulation. Probably won't happen but I don't see any other real, long term solution to this issue.
6Okay but, we don't do that around here. And when we do, we don't enforce it.
1
This works until all the OEM's jump on the malicious malfunction gravy train.
2I read this so often that this is the solution and I hate it. This is definitely not the answer. The majority of people just see a cheap printer and buy it without being informed about the long term costs. If you just stop buying without speaking up, they still get tons of sales of the uninformed and will keep trying to find other ways to get the most money out of them.
1I would but the fucking things break and can't be fixed
1I agree with you, but have you owned a consumer printer? They break so freaking fast. When I had them, I don't think I've ever had a printer last more than 3 years. Granted I haven't owned a printer in 15 years, but prior to that I swear we had to replace those damn things like clock work every couple of years for some stupid reason.
1
We need a company like framework, or system76 or a similar consumer friendly company to make us a printer and end all this bullshit. I'm so sick of these assholes.
6Ok this is off topic but... What are y'all printing so much? I print a form once or twice a year and just print at the store across the road or the library for 10ct a page. The printer I had probably cost me 3$ a page because I used it so rarely.
5Permanently Deleted
6
Who the hell still scans documents with a multifunction printer. There are multiple apps on your phone that do that a lot better!
-24A phone app may be convenient but it’s nowhere near the quality of a true scanner
23People who actually scan more than one page per year.
Nothing comes close to a scanner with a sheet feeder for this job.
9Try scanning a ton of documents with your phone instead of a document feeder. It'll take forever and you'll probably have to redo a few pages.
5Those are okay until you need to scan a stack of papers... then you'll wish you had a scanner with a feed tray
5On top of what everyone else said, if you're scanning something like a book, holding it upside-down on a scanner bed and pressing it flat will give you a much better scan than holding it open with your hand right-side up so you can get a phone photo of it.
5How the hell do you know what apps are on my phone?
5People with essential tremor perhaps? There is ZERO point me trying to scan something with a handheld scanner because it's a blurred mess every time. Flatbed all the way. Or perhaps a tripod mount for the handheld scanner.
2