Amazon Prime is a remarkable success but also dystopian. It has made convenience and speed the norm, habituating consumers to buy more products. Prime's flywheel effect - where more customers lead to more data and scale which attracts more customers - has fueled Amazon's dominance. Prime subscribers spend twice as much and Amazon's value has multiplied 97 times since 2005. While canceling Prime may not hurt Amazon, it can benefit local businesses by gaining a new customer. However, Prime has rewired how people think about what is possible to obtain and how fast, making a Prime-free life unimaginable for many.
Canceled it awhile ago. Generally, I can search it to know what kind of niche products are out there. Then either buy directly from the distributer or find it in a different place
I dislike most things I know about Amazon as a company. However, being disabled Prime isn't just convenient it is a useful tool to make my life better.
And buy from where? Retailers these days, insofar as they exist at all, have ridiculously limited inventory. If I want something that's even slightly uncommon, the only place I can find it is online, and since there's no telling whether any given website will steal from me, welp, Amazon it is.
I don't think I've ordered anything from Amazon in close to ten years or so?
My decision was as much about Amazon being a crappy company as it was about it becoming increasinglt impossible to find stuff on there that wasn't just cheap tat.
It has the same problem as ebay where people have set up these storefronts that don't actually have a person behind them, but literally are just a facade that forwards your orders back to some store in Shenzhen or wherever. I may as well be ordering off Ali Express at that point.
I was a buyer for a chain of high end bike shops for many years. Amazon really only sells junk products. Any real quality brands of niche products can't support amazon and the typical brick and mortar business inventory structure. Like, I spent between $100k-$500k in preseason bike brand commitments for 3 stores. If any of those brands decided to allow sales on Amazon I would drop them immediately. Multiply this by every bike shop that exists. This is more than Amazon could compete with by a long shot. The issue is that every Buyer in a shop knows what they are able to sell effectively and buys accordingly. I tailored my orders for every shop independently. It would be impossible for Amazon to predict and fund high end bikes at this scale.
"So what," you say, "it's just bikes." No it is not. The bike brands are usually part of a group of brands that include several parts, clothing, and accessory products. These are part of preseason commitments with the bike brands too. So all of these are not sold on Amazon either. This is the case with most things, the best or even decent stuff is not sold on Amazon.
The worst thing with amazon is that they aggregate all identical products in their warehouses. This makes it trivial for a seller to insert fake goods into a product pool and it is completely untraceable back to them.
Here are the things that constantly bring me back to using prime.
Customer service - I can get a rep on the phone quickly, and chat is actually functional. And rarely do i even need these because returns are super easy to self-service.
Logistics - I do not live in a big city. Most things take a minimum of 2 days to get to me. Amazon included, because they have to always go through the larger city near me (a few hundred miles away) and then go through local sorting. That said Amazon, is about 85% on the 2 day delivery, where most others are...5-7 days, even if i do in store pickup for some of the big box stores that ARE in town.
Site functionality - They 100% have dark patterns. And they 100% track what sells well and then copy it into their "amazon essentials" catalogue to siphon off profits from third parties. But their site is functional, search works, I can usually find what I need.
I still often seek out alternatives. Especially local and small shops. But when my choices become Amazon vs BestBuy or Amazon vs Cabelas/Academy/Dicks/Walmart or something similar, I usually choose based on ancillary policies like speed of delivery and least amount of time wasting with returns. Amazon often wins out there.
I look at it from an energy standpoint. If there's an Amazon truck driving down my block every day, sometimes twice, and I need a thing, may as well put that thing on the truck. The alternative is me driving around, which is wasteful.
i haven't had prime in years and am doing just fine. spoiler alert: you still get free shipping from amazon without prime. you just don't get 2 day shipping, which is an unnecessary luxury.
I live in a state where it's hard to find what you need. Amazon is often the only place to find what I need like computer parts or electronics. Prime is too valuable to cancel.
I only have prime because it’s VERY cheap in poland - it costs ~ $10/YEAR.
I don’t even really buy stuff on amazon, it’s just for prime video and the gaming rewards.
I cancelled Prime around that time and my Amazon spending dropped significantly. I still shop there occasionally when I need something, but I'll usually throw the stuff I need, but not immediately in my cart and wait until I qualify for free shipping. Also, they've given me like 5 free month trials, which I use when I DO need something ASAP. Just gotta be sure to cancel before it auto-renews.
Not happening. The returns process is the best thing about buying from Amazon. No need to deal with restocking fees or things breaking after 3 months either.
Buying stuff online is just modern life. Might as well get fast shipping and discounts. Prime is no different than any other pay-to-join shopping club.
I’ve been using eBay since 2007. I just don’t see any benefits to using Amazon over them.
However, I did use Amazon back in the day when they only sold books and I couldn’t find what I was looking for in local bookstores. But Amazon has changed for the worse since those bygone days.
I usually try and at least look on other sites first, Amazon's prices aren't necessarily the best (in fact it's usually guaranteed that they aren't)
and it's hard to know what you're getting. For somethings though it's fine like phone cases etc; stuff you would kind of expect to be garbage anyways and it's often hard to find the exact things in a local store.
There's just enough ok shows on Prime to watch as well, it's like they know exactly what they can get away with.
(Now their stack tv in Canada is basically useless garbage, page after page of episodes that "aren't available right now"...so why show them then)
The main reason I've kept prime around is because in Canada they bundle Global news in with it. I have no cable subscription so this offers a portal towards main stream local new media.