They are scum of the earth because they take advantage of their position to extract as much money from their customers and then deny legit claims by default and make making a claim as much of a pain in the ass for the policy holder as possible. But this is just standard insurance practice, if you don't want people looking at your stuff, don't ask them to insure it. Often a luxury only the rich can afford, but that's a separate problem.
Insurance companies do have a reason to know the condition of properties that theyre insuring though. The only way they wouldnt would be if they were legally forbidden from taking the condition of property into account for calculating premiums which is arguably problematic in of itself.
Of course they have the right to inspect the property, with the owner’s informed consent and with clear-cut boundaries of what they’re looking for. The owner needs to have the chance to correct the offending circumstances before a policy should be canceled.
Consider this case: You want to refurbish the storage room and clean it out onto the lawn while you’re painting it. The paint dries and 6 hours later you put your stuff back in. However, in these 6 hours a drone took a picture of a gas canister on your lawn. The insurance company cancels the policy because you’re storing dangerous materials.
Insurance is supposed to be a service where everyone pays a predictable amount so that they have some protection in the event of something catastrophic happening. It’s reasonable for them to assess risks, and it’s reasonable for them to charge higher premiums for riskier situations, it’s reasonable for them to ask for remediation and eventually cancel policies if someone doesn’t abide by previously agreed terms.
But there’s a line between that and “it’s fire season, send up a drone so we can cancel the riskiest x% and boost our profits”, particularly if that’s happening mid policy, and particularly if it’s in a situation where those people will find it hard to get new insurance.
I agree that the insurance company has a right to regular inspections to spot potential risks and take action before something happens. But they should then come up with a solution rather than cancel the policy. If they told the homeowner to clean up the backyard or they will have to increase the policy/cancel it then that would be acceptable. But letting insurance companies cancel whenever they feel like it makes no sense and defeats the purpose. What's next? Flood insurance cancels your policy because heavy rain is expected?
But they definitely should have to schedule a time for the inspection. No one should be able to just film your backyard whenever they feel like it. There are tons of things one might do in their backyard they don't want others to film.
This is clearly invasion of privacy. Just think about it. If insurance companies start collection you car data like at what speed you drive etc. They can cancel policy if we violate traffic laws. If they collect healthcare data they can cancel policy for abortion or drinking etc
If health insurance gets access to our DNA they could even know if there's a history of illness in your family, or how prone you are to drug/alcohol/cigarette addiction, and use that info to increase your rates. It's just one of the reasons why volunteering that data away freely to companies like 23andme is a terrible idea.
They do collect that on an opt in basis with the promise of additional discounts if you’re a good driver. Some give you a device you plug into your OBDII port, others get the telemetry directly from your car. I drive a Hyundai and I have the option of toggling on sharing anonymized driving data as well as a toggle to share your actual data with insurance companies for special offers.
All cars now have “black boxes” that track the telemetry of the vehicle. It is no longer optional. In the event of an accident, this data is used to help determine cause.
Edit: I did not make this up, the response calling it the ECU has no idea about this apparently, but it does not make it any less true. In the US all manufacturers have to install telemetry devices.
Satellite images, which give them the same information about your yard has been available for decades and I don't hear people complaining about cool clear images of anyone's yard invading their privacy.
Satellite images can be bought by anyone with money.
IANALAIANYL. In the days before the internet, I had a family member who worked for an insurance company. Buried deep in the contract was language that allowed agents of said insurance company to come on the property at any time. Her job basically was to go to people's houses and walk around taking photos, usually at policy start or in the case of a claim - before and after. If anybody harassed her, they were at risk of having their home insurance dropped. This was Miami in the 1980s fwiw.
I've worked for companies that do this my entire professional career. They do work all over the US to this day. It's just standard property insurance practice. It'd be dumb to insure a property, for both damage and liability, sight unseen. They send many notifications via mail, automated phone and the worker directly calls before heading over there, no one wants to get shot. It surprises me a bit people don't know about it but, even though I've done work in the industry for decades, I've never see one of the inspectors at my house. I hadn't heard of anyone using drones yet but they've used bulk flyover images taken from planes with special cameras for at least 15 years.
You don't own the airspace over your property. The only way someone might get in trouble for flying a drone over your house is if they were looking in windows or harassing people somehow. Most pics from a drone aren't a lot different from satellite photography.
I had my policy canceled for having a 15 year old roof, no heads up or chance to remediate any actual issues. Insurance companies are just dicking Californians because they hate being regulated.
In Australia some local councils use aerial photos to check for structures and developments without a permit. Built a new deck without the right paperwork, put in a big shed without approval, expect a knock on the door soon.
Happens in the US, too. I know someone who got in trouble for building a shed that connected to their house by roof (covered walkway). Then the county came and inspected in person, and it turns out the shed was too large even on its own so they were dealing with that last I heard.
If they're using Google or other public sources of satellite images, they wouldn't have up to date pictures. Images of my own house from that are from almost 12 years ago, which makes this even worse because they could be basing decisions on things that no longer exist.
Sounds like an easy first step. That shit gets tossed around way to easily. I had a lawsuit recently with an insurance company and its not a small matter. If I had to pay up front for my lawyer I am not sure I could have afforded it. He did right by me though and it was well worth the cut when we finally got some money.