My mind is stuck on the mafia/mob metaphor for the US (well maybe more just literal than metaphor in some cases) and lately I've been thinking about it in relation to what people call "enshittification". The dynamic where a startup gets some nice "friendly" capital injections to build, build, build and grow, grow, grow, and then eventually there comes a part where the investors want a return and the product gets made more predatory and user-unfriendly in a desperate bid to make it especially profitable.
So it's sorta like "hey, we're here to help" later "we're gonna break your legs if you don't have something to show for it"
But a lot of the leg-breaking gets offloaded to the customer, for whom this dynamic is mostly invisible as a process and they just see the bait of "cool product" without the strings attached; the "get their hooks in you and get you dependent on it before they start trying to extract as much profit from you as possible." And once the customer actually sees it, it's too late, they're already personally attached and have to hurt themselves by leaving or hurt themselves by putting up with it.
And this is just like... most of the US tech world? Shit's sickening.