Beta testers should get a discount, or even get paid, in exchange for writing good bug reports. These people are fools for paying extra for earlier access to a bug fest.
I would never pre-order a game. That just makes it harder to refund it if it sucks.
The original Minecraft had the right idea in my eyes. Cheap in alpha, because there is less stuff. A bit more when it reached beta state and another increase when it reached full release state.
Because you played an inferior version with less content and supported the development, you got a discount. No idea why people would pay extra to be the beta tester though.
But then someone will see a spreadsheet and calculate the "missed" revenue, and whoever made that decision either gets replaced or given strict orders next time
Even if they manage to dig their heels in, it will come up again and again. It looks like a money shaped hole, and so organizationally they'll keep coming back to it
It is a great way to make games, many indie games do this. A team can do this, but a corporation can't - subtlety doesn't fit on a spreadsheet
I was going to pipe in that I paid for Minecraft in infdev, so pre-alpha. But now that you mention it, it was dirt cheap, and they had already had several free access weekends in indev, so I had a pretty good idea of what I was getting myself into
Imagine you run a restaurant, and a handful of people offer to pay to wash your dishes for you. Great deal right? But then you notice they start posting reviews of your food on Yelp, but only from the kitchen:
"Steak from the fridge was unseasoned and undercooked - 0/5"
"Chow mein was dry and stuck to the plate like it was sitting on someone else's table for an hour - 1/5"
"By the time the soda got here, it was flat and fries the waitress dropped off were cold and soggy"
At what point do you decide maybe this isn't actually in your best interest in the long run? How much do these rubes need to pay you in order to put up with their complications?
Also companies: Sorry that bugs and server issues are preventing you to play early. Here, some useless worthless junk as apology. But, at least we got more money from you than we deserve, sucker.
Last pre-order I made was Fallout 4, because it was a birthday present for my ex and her birthday was before the game came out. It's just not worth it otherwise.