Words can't describe the inner joy I felt making that call to cancel after I had Google Fiber installed. "No sir, there is no package or temporary deal you can offer me that's going to change the outcome of this conversation."
We've never had Spectrum and they relentlessly woo us as well. When we ignored the mailings, they started sending them in Spanish, as though they thought we simply couldn't understand them. Like nobody could possibly resist them if they could read the advertisements, right? Waiting to see what they try next.
Got fiber and never looked back, 1gb both up and download at the same time(yes full speed on 2 different tests), no throttling, advanced email notifications for maintenance that's past midnight. it's so much freedom, no datacaps too !
I'm a current customer and still get shit like the frequently, usually they want me to add cable TV and/or phone to my internet-only package. It's really obnoxious. You'd think after me ignoring it for 8 years they would give up but nope, still at least once a month one pops up in my mailbox.
I switched to Fiber from Spectrum a few months ago. When I took the equipment back to the store, I was pleasantly surprised that I didn't need to jump through any hoops at all to cancel; they just got my name, checked my ID, looked at the router serial number, had me sign a thing, and handed me a receipt. I was shocked. I had put an hour on the meter, and I only needed four minutes.
But less than a week later, I got my first "move in offer." It's honestly hilarious to begin with—"oh, ha ha, they honestly think their choke hold on the market is so strong that the only reason anyone would ever cancel is if they move out of the area"—but quickly got sad when I realized, actually, given the government-enforced monopoly they enjoy in my city, that's probably true for most people.
They even ambush me every time I go to the grocery store. And they've doubled my bill since I signed up. Why bother marketing when you can raise rates whenever you want? They could save so much money by not mailing every day and hiring people to hunt me
I received these about once a week when I was a Spectrum customer. Since I dumped them when ATT fiber became available, I now receive them three times a week.
I’ve never even had them, just went on their website and put in my address to see what’s available, and I get tons of these too. Frontier is cheaper and waaaaaay faster, so fuck Spectrum.
I live in a partially suburban partially rural area about 45 mins from the nearest mid-sized city.
Before, we had Windstream, $75/mo for cable internet that AT BEST got to ~5 megabytes per second (40 megabits per second) download speed and extremely little upload speed wireless, which always started cutting out constantly, was extremely unstable, terrible customer support, every time we complained they said our issues were caused by our router which we only had for a few months to a year and replaced it before it started doing the same thing after a few weeks or months. Near the end, video games just became unplayable and having to download even small files was a nightmare. Terrible experience overall.
We recently switched to Clearwave fiber, which is new to our area, $70/mo for 1 gigabyte download and upload speed (allegedly) presumably when wired. Wireless speed wise, the raw download speed isn't exactly impressive but it can get to 7-8 megabytes per second which is definitely better, but the upload speed is WAY better and matches or surpasses download speed. But the most important thing so far is the consistency, the connection doesn't just drop out randomly like the previous provider did, and I actually get a good connection on games.
I ordered this 30ft Cat6A cable from Monoprice for about $10 on sale on Amazon, looking forward to see how the ethernet experience is with them.
If there was a company which charged me $1 / month to send spam mail to a company I would sign up in a heart beat.
Imagine if a company got 10,000 spam letters via snail mail every month and they had to sift through each and every one to see if any contains actual pertinent information.
Sure it wouldn't be much of a hinderance to the company itself but they would probably have to pay a few people at $30-$40 thousand a year to do it.